Yes — we do offer international shipping, and you can complete your order directly through our checkout. Shipping costs will be calculated at checkout based on your location. For US and other international customers, please be aware that your order may be subject to tariffs or import duties on arrival. These fees are determined by the destination country's customs authorities and are not included in your SAL order total.

We ship Australia-wide from our Noosa base. Standard shipping is available, with complimentary (free) shipping on orders over AUD 250.

• Australia: Orders are generally processed within 1–2 business days. Standard delivery typically takes 2–5 business days (depending on location).
• International: Shipping times vary depending on your location, customs processing, and local courier handling once the parcel arrives in your country.

We take every precaution and use reputable couriers, but once a parcel reaches your destination country, it's handed off to local customs and courier services. At that point it's outside our direct control, and delays, holds, or import duties can occur. If you experience issues, contact us and we'll partner with you to track your parcel and resolve the situation as best we can.

After order processing and dispatch, you’ll receive an email confirming your order has shipped along with tracking details so you can monitor its journey.

We offer a 14-day return policy. Here’s how it works:

• To be eligible, items must be returned within 14 days of receiving your order.
• Items must be in their original condition, with tags intact and unworn (no signs of use).
• Returns and exchanges apply to Australian orders.
• For exchanges, we’ll try to accommodate size swaps or alternate styles (subject to stock availability).
• For international customers: if you’d like to exchange, your best option is to return for a refund and place a new order (because of logistics and costs).
• Return shipping costs are borne by the customer unless the item is faulty or we made an error.

If the item you receive is faulty, please contact us immediately with your order number and photos — we’ll take care of it as quickly as possible.

If you need to modify your order (size, colour, address), email us ASAP at hello@salresort.com. We’ll do our best to accommodate your request before the order has been dispatched — but changes cannot be guaranteed once processing is underway.

You can find our Sal Resort sizing guide on our website. If you’re still unsure, you can email us at hello@salresort.com or send us a DM on Instagram (@sal.resort) with your questions — our team is happy to offer tailored sizing and fit advice.

You can reach us anytime at hello@salresort.com. We aim to respond as quickly as possible.